About us

Awards

The staff of Neosho Memorial Regional Medical Center (NMRMC) has made a commitment to Bring Excellence and Service Together to promote, improve and restore health. By fulfilling this mission of service to you and your family, staff have earned these awards and recognitions:

2017 Top Nurse-Patient Communication Award – presented by Becker’s Hospital review, based on HCAHPS surveys. NMRMC averaged 89% Kansas average is 80%. Figures from CMS Hospital Compare website and represent HCAHPS scores collected from July 2015 – June 2016, the most recent data available. 

2017, 2016, 2015, 2014, 2013, 2012, 2011, 2010 and 2009 Best Places to Work in Healthcare Award – presented by Modern Healthcare magazine.

2017, 2016 Top 1% of U.S. Hospitals for Cleanliness - listed in Becker’s Hospital Review magazine as one of “43 US Hospitals with the Cleanest Patient Rooms, as reported by patients.”  The score places Neosho Memorial in the top 1% of U.S. hospitals. May 2016

2017 Hurst Gold Standard of Nursing Award – recognized nationally by Hurst Review and Analytics for obtaining 4.8 out of 5 on HCAHPS scores for nursing domain. 

2017 KHA Certificate of Recognition – for the successful completion of the KHA Trustee Recognition and Accountability Program by each of the seven NMRMC Board of Trustee members. 

2017 Partner in Progress Award – Dennis Franks for his outstanding contribution to community health, wellness and economic development by the Chanute Area Chamber of Commerce.

2016 Millennial Award – presented by the Modern Healthcare magazine for having the most engaged Millennials. This award ranked NMRMC #1 in the nation. 

2016 Press Ganey Pinnacle of Excellence Award Physician Engagement – This award recognizes those who have maintained consistently high levels of excellence over three years.

2016 Press Ganey Pinnacle of Excellence Award Employee Engagement – This award recognizes those who have maintained consistently high levels of excellence over three years.

2016, 2015, 2014, 2013 Press Ganey Guardian of Excellence Award Employee Partnership– for reaching the 95th percentile in the nation on the employee partnership surveys.

2016 Trustee of the Year – NMRMC Dave Robinson Board of Trustees member, presented by the Kansas Hospital Association.

2015 Hall of Fame – Studer Group – Dennis E. Franks, FACHE, CEO, was inducted in the Studer Group Hall of Fame August 5, 2015. Sponsored by the Studer Group, the Hall of Fame recognizes individuals who make a difference in their organization and community. 

2015, 2011, 2010  National Healthcare Organization of the Month Award (formerly called the Fire Starter Award) - presented by the Studer Group, an international outcomes-based healthcare consulting firm that works with hundreds of hospitals and healthcare organizations to improve, clinical, service and operational outcomes.   

2015 Business to Business Appreciation Winner – Neosho Memorial Regional Medical Center was recognized by Talk of the Town, Chanute, Kansas, as a civic-minded company that takes part in the community.

2015 5-Star Rating – designated by the Centers for Medicare and Medicaid Services and represents the highest rating based upon patient survey results.  In Kansas, five facilities received this distinction during the first quarter of CMS’s new system.  Nationwide, only 251 out of 3,500 U.S. hospitals received a five star rating based on patient satisfaction.

2015, 2014, 2013 Press Ganey Guardian of Excellence Award Physician Partnershipfor reaching the 95th percentile in the nation on the physician partnership survey. 

2014 Press Ganey Guardian of Excellence Award Patient Experience – for reaching the 95th percentile in the nation on Emergency Department surveys.

2014, 2013, 2012, 2011  Partnership for Patients Campaign- recognized by the Kansas Hospital Engagement Network for commitment to improving patient safety through the KHEN 2011-2014.

2013 AHA Grassroots Champion Award - presented by the American Hospital Association to Dennis Franks, CEO. The AHA Grassroots Champion Award recognizes the individual was who has done an exemplary job in broadening the base of community support for hospitals.

2015, 2013 Kansas Trauma Center Designation Level IV ­– Kansas Department of Health and Environment in recognition of the successful completion of all requirements for the designation of Level IV Trauma Center.

2012 American College of Healthcare Executive in Kansas Regent’s Award presented to Dennis Franks, CEO, by the Kansas ACHE.

2012 Shirley Ann Munroe Leadership Award, Finalist - presented by the American Hospital Association to Dennis E. Franks for outstanding leadership in meeting the ongoing challenge of small or rural hospital management. 

2012 Business of the Year – presented by the Chanute Area Chamber of Commerce, Chanute, Kansas. 

2012 – Named to the 100 Great Places to Work in Healthcare annual list – presented by Becker’s Hospital Review magazine.  The 2012 organizations were chosen for their demonstrated excellence in providing robust benefits, wellness initiatives, professional development opportunities and atmospheres of employee unity and satisfaction.

2011 Top 100 Critical Access Hospitals in U.S. by the National Rural Health Association.  The NRHA’s first comprehensive rating of CAHs.  Based upon 56 performance measures including quality, market strength, value-based strength and financial strength, the Top 100 creates a benchmarking and goal setting tool for critical access hospitals under health reform.

2011 Leadership in Quality Initiatives Award – presented by Quorum Health Resources.  Quorum QHR is the nation’s largest hospital management company and the seventh largest healthcare consulting firm in the United States representing 150 multi-year clients. 

2011 Governor’s Award of Excellence, Finalist – presented by Kansas Governor Sam Brownback.  This award is the highest honor for state economic development from The Kansas Department of Commerce.  NMRMC was one of five finalists.

2010 Governor’s Award of Excellence, Finalist - presented by Kansas Governor Mark Parkinson.  This award is the state’s highest honor for economic development.

2010 Spirit of Excellence Award, Honorable Mention – presented by Modern Healthcare magazine and co-sponsored by Sodexo Health Care Services.  The award spotlights creative and innovative programs that support organizational excellence, patient satisfaction, customer service, employee satisfaction, commitment, and community participation.

2011 and 2010 Regional Business Excellence Awardpresented by the Kansas Department of Commerce.

2010 Physician Survey Best Performer Award – presented by AVATAR International, Florida.  NMRMC medical staff achieved the highest score in the AVATAR all hospital database setting the company’s national benchmark for physician satisfaction.

2010 Employee Survey Best Performer Award – presented by AVATAR International, Florida.  NMRMC employees attained the company’s highest staff satisfaction score in the country.

2009 Core/Choice Physician Satisfaction Award - from AVATAR International, Florida.  NMRMC medical staff achieved the highest score in the AVATAR all hospital database.  This score set  the company’s national benchmark with the highest physician satisfaction score in the nation.

2009 Core/Choice Employee Satisfaction Award - from AVATAR International, Florida.  NMRMC attained the company’s highest employee satisfaction scores out of 240 hospitals and 150,000 hospital professionals. 

2012, 2011, 2010, 2009, 2008 Quality Respiratory Care Recognition – received from the American Association for Respiratory Care. 

2012 Quality Respiratory Home Care Company – received from the American Association for Respiratory Care. 

2009 Thomas R. Sipe Challenge Award - presented by The Kansas Hospital Education and Research Foundation for “Hello, Yellow!” a fall reduction program.

2009 Certificate of Recognition, Outpatient Services – presented by Press Ganey & Associates for significant improvement in patient satisfaction.

Last updated: November 21, 2016

Back to top »